Administration

Administration

As a Freelance Administration Assistant, I offer remote administrative assistance to businesses. Operating from the UK, I serve clients worldwide. My decade of experience spans various sectors, enhancing processes and efficiency.

Services provided 

  • Customer Service: Answering customer questions, providing information, tracking customer experience.
  • Time Management: Calendar & Meeting Scheduling 
  • MS Office with great knowledge of Excel and PowerPoint
  • Google Suite Management.
  • Inbox Management - optimisation & handling
  • Research, Data Collection and Data Entry.




  • Taking notes and meetings minutes (via Zoom, MS Teams or conference call)
  • Prepare communications; memos, emails, invoices, reports and other correspondence
  • Travel & Accomodation research & booking.
  • Preparing documents for meetings and business trips
  • Report formatting and proof reading.
  • Finding ways to further improve administrative processes.

Systems and Technologies

Microsoft

Dynamics 365, Microsoft 365, Outlook, OneDrive, SharePoint, Azure

Google

Gmail, Google Doc’s, Sheets, Forms.

Finance

XERO, Stripe, GoCardless, Netbanx, Tide

Task Management

Monday, Slack, Trello

Creative

Adobe Lighthouse, Canva

Marketing Tools

DotDigital, Survey Monkey, jotfrom, MailChimp, Hootsuite