Administration
Administration
As a Freelance Administration Assistant, I offer remote administrative assistance to businesses. Operating from the UK, I serve clients worldwide. My decade of experience spans various sectors, enhancing processes and efficiency.
Services provided
Customer Service: Answering customer questions, providing information, tracking customer experience.
Time Management: Calendar & Meeting Scheduling
MS Office with great knowledge of Excel and PowerPoint
Google Suite Management.
Inbox Management - optimisation & handling
Research, Data Collection and Data Entry.
Taking notes and meetings minutes (via Zoom, MS Teams or conference call)
Prepare communications; memos, emails, invoices, reports and other correspondence
Travel & Accomodation research & booking.
Preparing documents for meetings and business trips
Report formatting and proof reading.
Finding ways to further improve administrative processes.
Systems and Technologies
Microsoft
Dynamics 365, Microsoft 365, Outlook, OneDrive, SharePoint, Azure
Gmail, Google Doc’s, Sheets, Forms.
Finance
XERO, Stripe, GoCardless, Netbanx, Tide
Task Management
Monday, Slack, Trello
Creative
Adobe Lighthouse, Canva
Marketing Tools
DotDigital, Survey Monkey, jotfrom, MailChimp, Hootsuite